Data deletion

1. Ask us to delete your data

Email hello@bizagent.pk from the email address on your BizAgent account, with the subject “Data deletion request”. If you write from another address, we will ask you to confirm that the account is yours before we delete anything.

2. Remove BizAgent from Facebook

If you connected BizAgent through Facebook or WhatsApp, you can also remove its access yourself:

• In Facebook, open Settings & privacy → Settings.
• Open Business integrations, find BizAgent and remove it.
• If BizAgent is also listed under Apps and websites, remove it there too.

This stops BizAgent from reading or sending through your Meta accounts straight away. It does not delete the data we already hold, so also email us as in step 1 if you want that deleted.

3. What we delete

Within 30 days of your request we delete:

• your account and account details;
• the access tokens and keys for your connected WhatsApp and Google accounts;
• the messages and emails BizAgent stored from your connected channels;
• everything BizAgent created from them: categories, summaries, lead scores, reply times, tasks, drafts, rules, reports and the audit log.

4. What we may keep

We may keep billing and payment records, and anything else the law requires us to keep, for as long as the law requires. We do not use them for anything else.

5. Confirmation

When the deletion is done we send a confirmation to your account email.

6. Questions

Write to hello@bizagent.pk. BizAgent is operated by InvigoSol. See also our privacy policy.