BizAgent for service firms and distributors
No more quote requests that everyone thought someone else answered.
Quote requests, orders and supplier emails land in one shared email inbox and a WhatsApp number that several people check. Some get answered twice, some never. BizAgent reads both, tracks every enquiry until someone replies, and tells you each morning what is still open.
What you will see
What BizAgent tracks for service firms and distributors
Reported for the team as a whole, on your own WhatsApp and in the dashboard.
- Quote requests and orders with no reply yet
- Deadlines mentioned by customers (“by Friday”)
- Hot leads by quantity and urgency
- Reply times across WhatsApp and email together
- Open supplier and customer complaints
Real situations
What happens today, and what you would hear
Customer message
“Please quote 200 units by Friday. Need delivery to Multan.”
What your team did
Everyone assumed someone else had replied.
What BizAgent tells you
Sorted as New lead, scored 85. It appears in your daily report as “hot lead, no reply in 18 h”, so you can push the team before Friday.
Customer message
“Payment ho gayi hai, invoice aur dispatch date bhej dein.”
What your team did
Accounts thought sales would answer; sales thought accounts would.
What BizAgent tells you
Tracked as an open Order query and flagged in the morning report, so it gets answered before the customer calls you directly.
FAQ
Questions from service firms and distributors
We use email for orders and WhatsApp for quick questions. Is that covered?
Yes. BizAgent reads your business WhatsApp number and email inbox (Gmail or Google Workspace), sorts both into the same categories, and tracks replies across both.
Does it work with Google Workspace accounts?
Yes. You sign in with Google and approve read access to the shared inbox. During the pilot we set it up with you on a short call.
Other businesses
BizAgent for other teams
Online shops
Your team answers order questions, price checks and delivery complaints all day. You only find out about the missed ones when a customer posts a bad review.
Read more →Clinics, labs and consultants
Front-desk staff handle bookings, report queries and complaints on one number. You do not see the angry patient until they stop coming.
Read more →Real estate and travel agents
Your agents answer dozens of enquiries a day. You cannot tell which serious buyers got a fast reply and which went cold.
Read more →Stop guessing. See how your team handles every customer.
We are onboarding a small group of owners in Pakistan and the Gulf on a free 30-day pilot. Setup takes one short call, and your team does not need to change anything.